Satisfaction and Performance Guarantee
We've got your back, and guarantee that the person you purchased this for will be so enthralled with your gift, that we will return or replace your gift forever if they are not!
If the gift is personalized, then you (or they) can choose another gift or one of lesser value. If your gift is not personalized, we'll take it back forever in new condition, and provide you with a replacement.
We guarantee that your gift will stay in good working condition forever. If it becomes defective, contact us with your order number, and we'll replace it for free. If you want to return the product, we offer a state of the industry return policy. You can find the details here.